Outlook Basic
Our Microsoft Outlook Basic course introduces the student to the fundamental foundations of this personal business management program bringing together your email, calendar and contacts into one place. It is expected that you have a certain basic knowledge of using a computer but no prior experience with Microsoft Outlook.
Getting started
The program window
The Help system
E-mail accounts
E-mail messages
Handling messages
Printing messages
Address Books
E-mail and contact management
E-mail management
Contact management
The Master Category list
Tasks
Working with tasks
Managing tasks
Appointments and events
Working with appointments
Modifying appointments
Working with events
Meeting requests and responses
Working with meeting requests
Managing meeting requests
Handling meeting responses
Microsoft NetMeeting
Outlook Advanced
Our Microsoft Outlook Advanced course offers the user an opportunity to enhance their use of Outlook by organizing, filtering and customising their use of the program to enable them to streamline their daily work. Previous training and a working knowledge of Outlook are needed before embarking on this course.
Customizing Outlook
Personal folders
The Organize pane
Signatures
Voting buttons
Interacting with the Internet
Customizing Outlook
The Outlook environment
The Outlook Bar
Messages
Searching and filtering messages
Customizing messages
The Inbox
Organizing the Inbox
The Rules Wizard
Managing your mailbox
Alternate e-mail methods
Folders
The Notes folder
The Journal folder
The Calendar folder
The Contacts folder
Templates and forms
Stationery and templates
Forms
Integration
Outlook components
Importing and exporting data
Creating Office documents
Public and shared folders
Public folders
Sharing your Outlook folders
Remote mail and Offline folders
Remote mail
Offline folders
Newsgroups and e-mail security
Newsgroups
E-mail security